Terms of service

Packages and pricing

Prices are listed in Mexican pesos and include applicable tax. They're subject to change without notice; the price that applies to your purchase is the one shown on the payment screen at checkout. Class packages are valid for the period stated at purchase and expire at the end of that period. Packages are personal and non-transferable.

Booking and cancellations

Reservations are made through our booking system and can be cancelled the same way. If a reservation isn't cancelled ahead of time and the class is missed, a no-show fee of $80 MXN applies. Unlimited plans allow a maximum of 2 bookings per day.

Subscriptions

Unlimited access plans with automatic billing renew monthly until the user cancels them. Cancellation takes effect at the end of the period already paid for.

Payment

Online payments are processed securely by card; no account is required to purchase a package. Cash, card and bank transfer are accepted at the studio.

Studio use and liability

Participation in any class is voluntary and at your own risk. Let your instructor know about any injury, condition or limitation before class so they can adapt the session. If you are pregnant, recovering from an injury, or undergoing a medical condition or treatment, you must inform the studio and have your doctor's authorization before taking class. Naü Studio is not liable for injury resulting from failure to disclose a relevant physical condition or from not following instructor guidance.

Contact

Questions about these terms can be sent to hola@naustudio.com.mx or 998 355 4023.

These terms are governed by the laws of Quintana Roo, Mexico.

Last updated: August 2026.